Dependant on your description, the decision you acquired appears being a rip-off. Telus takes customer safety incredibly significantly, and we wish to assure you of the next:
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Looks like a person dropped the ball on your own Optik Television set box. I would comply with up with them for getting this sorted out.
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The new contacting attribute calls for unidentified callers to listen to a quick concept and manually respond which has a a person-digit code. Such as, a first-time dialer attempting to hook up with a customer with the Call Manage aspect might be greeted with a short concept stating “this quantity has Call Control – to receive via, be sure to press nine.” The quantity is randomly created. After the digit is pressed, the call will link.
Also, our telephone line to the house came down inside of a windstorm another evening, as did our neighbors. We do not utilize a landline any longer, though the cable is in the road and nevertheless linked on your home conclusion. I prompt that They only remove it completely. They stated as I did not have an Lively landline, they might not mail a technician out to wash up the wire in the midst of the street.
I termed Telus CS at 8.55AM Mountain time and they hanged up on me, expressing that I should get in touch with during "common Place of work several hours". Is this for authentic?
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The TELUS group acknowledges that our do the job spans lots of Territories and Treaty spots and we are grateful for the traditional Information Keepers and Elders who will be with us now, anyone who has absent just before us plus the youth that inspire Telus internet support us.
If you discover a article useful, make sure you provide the creator a "Kudo" or mark being an approved Resolution if it solves your problems.
The TELUS workforce acknowledges that our function spans quite a few Territories and Treaty spots and we've been grateful for the standard Knowledge Keepers and Elders who will be with us these days, anyone who has long gone right before us as well as youth that encourage us.
TELUS released our popular and free of charge Phone Command feature available for residence mobile phone and wireless postpaid customers nationally. Supporting block many car-dialed phone calls from reaching customers.
If an automated assistant asks for the reason of your respective phone, mention "I would like to make payment arrangements for my mobility bill".
I had been just seeking to leave some responses (and also to vent) so that perhaps Telus can make conversation a lot easier Down the road. The complete ordeal was extremely painful - around just a little camera I planned to return.
Then you start to complain you had been promised stuff not A part of the legit product or service. Due to the fact your own information was utilized to insert this to the account, How are you going to win when advised we didn't give you that. It'll appear to be you Individually subscribed.